This Privacy Policy describes how Tavren (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website tavren.us, make a purchase, or contact our customer support.
Information We Collect
We collect personal information that you voluntarily provide to us when placing an order or reaching out for support, including your full name, billing address, shipping address, email address, phone number, and order details. We automatically collect certain device and browsing information when you visit our site, such as your IP address, browser type, time zone, cookies, and page view data. Payment information is processed securely by our third-party payment providers; we do not store full credit card details on our servers.
How We Use Your Information
We use your personal information to:
- Process, fulfill, ship and track your orders
- Send order confirmations, shipping updates and respond to customer service requests
- Detect and prevent fraud and unsafe transactions
- Improve our website, product selection, and shopping experience
- Send optional marketing emails and promotions (you may unsubscribe at any time)
- Comply with applicable legal requirements and tax obligations
Sharing Your Information
We only share your information with trusted third-party service providers who help us operate the store, including payment processors, shipping carriers, fulfillment partners, and Shopify. We do not sell your personal information to third parties for marketing purposes. We may disclose information if required by law, court order, or government request.
Cookies
We use cookies to remember your cart contents, analyze site traffic, and personalize your browsing experience. You can adjust cookie settings in your web browser, but disabling cookies may affect some website functions.
Your Privacy Rights
If you are a California resident, you have rights under the CCPA to request access, deletion or correction of your personal data. You may submit a privacy request by emailing us at support@tavren.us. We will verify your identity before processing your request.
Data Security
We follow industry-standard security practices to protect your personal information. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is intended for users aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.
Policy Updates
We may revise this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of tavren.us after updates means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy, please reach out: Tavren 325 Autumn St, Hot Springs National Park, AR 71901, United States Email: support@tavren.us Phone: +1 (951) 515-2183 Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time / CT)