Return & Refund Policy

At Tavren, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Policy Overview

Return Window: 30 calendar days from the delivery date. Restocking Fees: $0 (No restocking fee for items returned in original condition). Return Shipping: FREE. A prepaid return label will be provided once your return is authorized.

Eligibility & Exceptions

Eligible Items: Yoga apparel and activewear must be unused, unworn, unwashed, in original packaging with all tags attached. Non-Returnable Items:

Gift cards
Final sale or clearance items (clearly marked at purchase)
Items damaged due to customer misuse, improper care, or normal wear and tear

Note: Returned items that are incomplete, washed, or show signs of use may be subject to a partial refund or rejected.

Step-by-Step Return Process

Submit Request: Email support@tavren.us within 30 days of delivery with your order number and reason for return. Get Authorization: Our team will respond within 1 business day with a Return Merchandise Authorization (RMA) number and a printable prepaid shipping label via email. Pack & Label: Securely pack the item in its original protective packaging with all tags intact, and write the RMA number clearly on the outside of the box. Ship: Drop off the package using our prepaid label.

Note: Returns sent without prior authorization or using personal shipping methods are not covered for loss in transit.

Refunds, Exchanges & Cancellations

Inspection & Refund Processing: Refunds are approved and processed within 1–2 business days after inspecting the return. Funds return to your original payment method (may take 7–10 additional business days to reflect depending on your financial institution).

Exchanges: Direct exchanges are not offered. Please return the original item for a refund and place a new order for your preferred style or size.

Damaged, Defective, or Wrong Items: If your order arrives damaged, defective, or incorrect, please contact us at support@tavren.us with photos/videos within 30 days of delivery. We will provide a free replacement or process a full refund immediately.

Order Cancellations: Cancellations for a full refund are accepted only before the order has been processed or shipped (usually within 1–2 business days).